Questions about deposits, withdrawals and betting on bet ji

You must be at least 21 years old to participate in any game on bet ji, including casino and sports betting. Age is verified during account registration. No one under 21 may open or use an account — this is strictly enforced. Learn more about the responsible gaming policy.

Yes, bet ji offers cooling-off and self-exclusion options. With a cooling-off period, you can pause betting or gaming for a set number of days. For a longer break, self-exclusion applies, where the account will not be reactivated before a specified period ends. Contact the support team via live chat to activate these features.

bet ji lets you set deposit limits so you can control how much you add to your account — on a daily, weekly, or monthly basis. Lowering a limit takes effect immediately, but increasing one requires a waiting period for safety reasons. Contact support to set a limit.

Some warning signs are: repeatedly gambling to chase losses, prioritising betting over family or work, spending beyond your set budget, and lying about gambling. If you experience these, use bet ji's self-exclusion tool and seek professional support.

bet ji may temporarily suspend an account in the interest of account security and responsible gaming. If this happens, contact the support team via live chat or email. Once the necessary information and verification are completed, the account can be restored. Reading the terms and conditions will give you detailed reasons for account suspension.

Live in-play betting lets you place bets while a match is in progress, with real-time odds. The odds change after every wicket, run, or over. Go to the cricket betting section, select any ongoing match, and click the "Live" tab. Place your bet on the market of your choice while the match is live — for example, next wicket, run rate, or session total.

Yes, bet ji covers major cricket events including the Bangladesh Premier League (BPL), IPL, T20 World Cup, and Bangladesh Tigers international matches. Markets available include match winner, toss, top batsman, and total runs, among others. New matches are added regularly during the cricket season.

In an accumulator or multi-bet, the odds of all selected outcomes are multiplied together to form the combined odds. For example, if three selections have decimal odds of 1.40, 1.50, and 1.70, the combined odds are 1.40 × 1.50 × 1.70 = 3.57 (rounded). So a ৳100 bet returns ৳357 if all selections are correct. If even one selection is wrong, the entire ৳100 stake is lost.

Popular cricket markets on bet ji include: match winner, toss result, runs before first wicket, innings total runs (over/under), top batsman, top bowler, highest partnership, and which team hits the first six. Live markets offer even more detailed options.

If a match is fully cancelled or declared no result due to rain, the full stake is generally refunded. However, settlement rules may vary depending on the specific market and circumstances. Check bet ji's betting rules or ask support for accurate information.

bet ji typically requests KYC verification after registration, at the time of the first large withdrawal, or when transactions exceed a certain amount. This is needed to ensure account security and prevent financial fraud. Withdrawal may be delayed if verification is incomplete, so it is best to submit your documents in advance.

bet ji verifies, for security purposes, that the destination wallet for withdrawals (bKash, Nagad, Rocket, or Upay) is registered in the same name as the account. Sending funds to a third-party wallet is not permitted. If the names do not match, the withdrawal may be blocked, so the name used during registration must exactly match the name on the wallet.

bet ji generally accepts a clear photo or scan of a National ID (NID), passport, or driving licence. Both front and back of the document may be required. Documents that are unclear, torn, or expired may not be accepted. Before submitting, make sure the image is clear and all information is fully visible.

If verification is rejected, bet ji usually sends an email or notification explaining the reason. If the document quality was poor, take new, clear photos and resubmit. If the rejection was due to a name mismatch, discuss it with the support team. For repeated issues, get direct help via live chat — support is available in Bengali.

Approved withdrawals on bet ji are generally completed within 1 hour, whether to bKash, Nagad, Rocket, or Upay. If verification is complete and no additional review is needed, the funds arrive within this timeframe.

The minimum withdrawal amount on bet ji is ৳800. Withdrawal requests below this amount cannot be processed. Make sure your balance is ৳800 or more before requesting a withdrawal. The same minimum applies to all four methods: bKash, Nagad, Rocket, and Upay.

To withdraw winnings from the bet ji welcome bonus, you must first meet the wagering requirement. For example, if you receive a ৳1,200 bonus on a ৳1,000 deposit, the wagering requirement is ৳1,200 × 20 = ৳24,000. Once that amount has been wagered, the winnings on the bonus can be withdrawn. See the bonus terms and conditions for full details.

A pending status usually means a review is in progress. If it has been pending for more than 1 hour, contact bet ji live chat with your request reference number. If KYC verification is incomplete or the wallet name does not match, the process may be delayed — the support team will help resolve the issue quickly.

No, bet ji only approves withdrawals to a mobile wallet registered in the account holder's own name. Sending funds to a third-party wallet is strictly prohibited. This is a necessary rule for account protection and financial security.

bet ji currently supports deposits via four mobile wallets: bKash, Nagad, Rocket and Upay. These are the most widely used mobile banking services in Bangladesh, so deposits can be completed easily from any smartphone.

The minimum deposit on bet ji for any method is ৳500. This applies equally to slots, casino, and sports. Any deposit of ৳500 or more is added to your account balance.

Log in to your bet ji account, go to the deposit section, and select Nagad. Enter the amount as instructed and send money from Nagad to the designated number. After the transaction is complete, submit the transaction ID. If the details are correct, the deposit is added to your balance quickly.

Balance is usually updated within a few minutes. If it takes more than 15–20 minutes, contact live chat with your transaction ID (reference number) and the deposit amount. The bet ji support team will investigate and resolve the issue promptly.

If you send to the wrong number or the wrong amount via bKash, notify bet ji support immediately through live chat. Providing the bKash transaction ID, the amount sent, and the date will allow the team to assist quickly. It is best to consult support before taking any further steps.